Privacy policy
Privacy & Cookies Policy
Last updated: 2 February 2026
Crafted Bloom Flowers operates this website and store using Shopify, which enables us to provide our products and services to you. This Privacy & Cookies Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or communicate with us.
If there is any conflict between this policy and our Terms & Conditions, this policy applies in relation to personal data.
Personal Information We Collect
When you interact with our store, we may collect personal information including your name, email address, billing and shipping address, payment details, order history, communications with us, and technical data such as IP address and browser information.
How We Use Your Personal Information
We use personal information to:
- Process and fulfil orders
- Provide customer support
- Communicate with you about your purchases
- Manage payments, shipping, returns, and exchanges
- Improve our services and comply with legal obligations
We do not sell your personal data.
Sharing Your Personal Information
Your information may be shared with trusted third parties where necessary to operate our store and deliver services, including Shopify, payment processors, and shipping providers. These parties process your data in accordance with their own privacy policies and applicable data protection laws.
Cookies
Our website uses cookies and similar technologies to ensure proper functionality, enable secure checkout, analyse site performance, and improve your shopping experience. You can manage or disable cookies through your browser settings, though this may affect website functionality.
Your Rights (EU & UK)
If you are located in the European Union or the United Kingdom, you have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent where applicable.
To exercise your rights, please contact us at:
info@craftedbloomflowers.com